Hi, I made a bit of a 'Bluie' when I ordered the wrong cartridges, my fault. I contacted Cartridges Direct and found everyone helpful and surprisingly understanding, which you don't normally find with big companies. They attended my situation speedily and with total professional customer care. The wrong order was returned, credited, re ordered and back to me, within four days. Now that's what I call Top Service, and a company I will deal with for many years to come. A big Thank You to all the team at Cartridges Direct, especially Xenia, who handled most of my case. Cheers,
Bill Scurry, Sunshine Coast MC QLD
In an era (particularly in this country) where good, genuine customer service is a rare experience, you guys have excelled! Congratulations to you all – you now have me for life!
Stanley Crinis, Somers VIC
Hey! Your service cannot be faulted. Ordered Friday from Melbourne and received in Brisbane Monday morning - can't get much better than that.
John Lye, Cornubia QLD
I just wanted to say a quick THANK YOU!! I have used you guys a few times now and each time I find your service and your communication faultless. Thank you for restoring what little confidence I have in customer service. Keep up the wonderful work!
I have been dealing with you for some years and have always marvelled at your prompt service, even when I purchased an HP printer through your company. I often wonder how you do it and feel glad that you are there. I know I can trust you. Thank you. Helene