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General FAQ's
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FAQ's

What does OEM mean?
What are Compatible Cartridges?
What are Remanufactured Cartridges?
Will using a Compatible or Remanufactured product void my Printer Warranty?

 

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What does OEM mean?
OEM is short for Original Equipment Manufacturer. The original printer manufacturer is usually referred to as the OEM. Very often this is why you will hear the term OEM cartridge.

 

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What are Compatible Cartridges?
Compatible cartridges are usually referred to as being 100% new and have been designed to be interchangeable with an OEM cartridge, many often state that they only contain 100% new components. They usually offer the consumer savings over an OEM cartridge.

 

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What are Remanufactured Cartridges?
Remanufactured cartridges are OEM cartridges that have been put back through a manufacturing process. As a part of this process the cartridges are produced to either meet or exceed the original product. The process involves the cartridge being disassembled, thoroughly cleaned, worn parts being replaced, toner or ink being replenished, reassembled then fully tested and packed ready for resale. All cartridges supplied by us will always meet or exceed the original cartridge.

 

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Will using a Compatible or Remanufactured product void my Printer Warranty?
Absolutely Not! In Australia it is illegal under the Fair Trades and Practices Act for a manufacturer to require a consumer to use a specific type of ink, cartridge or even paper. The brand of product is at your discretion.

 

 
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Customer Testimonials
Denis, Brisbane
Hi, Plusses all round! Great web site – easy to use and competitive pricing. Appreciate being kept informed on progress of order. Super fast delivery….ordered pm Sunday, delivered am Tuesday. I will be back and will recommend to family members.
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Jane Leech, Phillip Island, VIC
Cartridges Direct, I would genuinely like to thank you for your ever-prompt delivery. I don't even receive my mail as quickly as you manage to deliver items to me on Phillip Island. Your service has always been exemplary and as I order over $75 at a time, postage is free. This allows me a competitive service on-line which is not usually available. Many thanks for your great service.
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Julie Mcleish, Yea, VIC
Wow!! What more can i say? Very competitive prices, overnight delivery & free post! You have my business & i am already spreading the word of where to purchase ink!!
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