Hi, I made a bit of a 'Bluie' when I ordered the wrong cartridges, my fault. I contacted Cartridges Direct and found everyone helpful and surprisingly understanding, which you don't normally find with big companies. They attended my situation speedily and with total professional customer care. The wrong order was returned, credited, re ordered and back to me, within four days. Now that's what I call Top Service, and a company I will deal with for many years to come. A big Thank You to all the team at Cartridges Direct, especially Xenia, who handled most of my case. Cheers,
In an era (particularly in this country) where good, genuine customer service is a rare experience, you guys have excelled! Congratulations to you all – you now have me for life!
Hey! Your service cannot be faulted. Ordered Friday from Melbourne and received in Brisbane Monday morning - can't get much better than that.