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Lexmark: A Global Imaging Solutions Company

By Simon Williams
·
December 4, 2018

Founded in 1991, Lexmark was formed as a consequence of IBM divesting their printer and printer supply operations to an investment firm in a leveraged buyout. In the ensuing years, Lexmark has grown to become a global leader in imaging and output technology solutions and managed print services. Currently employing around 9000 and annual turnover of just over $3bn, Lexmark are a global imaging solutions company that are committed to creating customers for life. So, let’s take a closer look at how Lexmark are helping businesses across the world.

Customer Centric

Lexmark’s customer centric approach is one of the main reasons why their products and technologies help so many businesses every day. Understanding the everyday problems of businesses and delivering effective and innovative solutions to combat them is at the core of Lexmark’s innovative product range. Over the years, Lexmark have developed a culture of inquiry, collaboration and responsiveness that reinforces a compassionate connection through their products and expert support. Lexmark’s exceptional customer engagement is one of the fundamental reasons behind their success, which has enabled them to obtain global customer loyalty rates that exceed 95%.

Social Responsibility

Lexmark’s corporate social responsibility stems around ethical business operations that help to create a better world by focusing on their employees, the planet, their customers and communities they live and work in. With an emphasis on sustainability, their core values ensure their social responsibility is recognised on a global scale by balancing economic, environmental and social concerns. To this end, Lexmark’s products and solutions offer their customers the opportunity to achieve their own sustainability goals.

Environmental Sustainability

Lexmark believe that true sustainability regards ensuring that the demands of the current generation can be met, without compromising future generations potential to meet their own needs too. True sustainability is at the heart of Lexmark’s business operations, from manufacturing and distribution processes to correct recycling of products at the end of their life. Moreover, their commitment to continual improvement can be seen from the way they design their products; the way they manage resources; and the way they live and work. To demonstrate this commitment, Lexmark have set up a Design for Environment program that aims to minimise the environmental impact of their products by:

  • Increasing energy efficiency

  • Helping to conserve paper and other supplies

  • Improving product durability and upgradability

  • Using eco-friendly materials and packaging

In addition to this, the Lexmark Cartridge Collection Program is a collection and recycling initiative that enables their customers to dispose of their end-of-life products and supplies via environmentally friendly methods. With this program available in more than 60 countries, Lexmark recovers millions of used cartridges each year via initiatives that have received global recognition for their efforts to reduce waste.

Summary

Lexmark are a truly global imaging solutions company whose core values stem from their desire to create innovative and sustainable products. With a host of initiatives set up to achieve this goal, Lexmark have positioned themselves among some of the most eco-friendly imaging solutions companies in the world.

If you’re looking for eco-friendly printing solutions for your business, then why not view our range of Lexmark printers and cartridges or get in touch for more information.

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